{"id":7799,"date":"2020-03-08T20:42:59","date_gmt":"2020-03-08T20:42:59","guid":{"rendered":"https:\/\/archstudio.se\/frakt-retur-arch-studio\/"},"modified":"2025-07-27T00:09:50","modified_gmt":"2025-07-27T00:09:50","slug":"shipping-and-delivery","status":"publish","type":"page","link":"https:\/\/archstudio.se\/en\/shipping-and-delivery\/","title":{"rendered":"Shipping &#038; Delivery"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row content_placement=&#8221;top&#8221;][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_hidden-xs&#8221;][vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;]<\/p>\n<div class=\"shipping-delivery\">\n<h3>Shipping &amp; Delivery (EU Orders)<\/h3>\n<h3>1. Delivery within the European Union<\/h3>\n<p>We offer delivery across the EU via reputable carriers (e.g. PostNord, DHL, DPD). Available shipping methods and costs are displayed at checkout before order completion.<\/p>\n<p><strong>Estimated delivery time:<\/strong> 5\u201314 business days, depending on destination.<\/p>\n<p>Traders must deliver goods within 30 days unless otherwise agreed (<a href=\"https:\/\/europa.eu\/youreurope\/citizens\/consumers\/shopping\/shipping-delivery\/index_en.htm\" target=\"_blank\" rel=\"noopener\">europa.eu<\/a>).<\/p>\n<p><strong>Shipping cost:<\/strong> Typically ranges from \u20ac25 to \u20ac100 depending on destination, size, and weight. The exact amount will be shown at checkout before payment.<\/p>\n<p>Tracking is provided, and shipment details are emailed once the package is dispatched.<\/p>\n<p><em>Customers are responsible for providing accurate address and contact details. Arch Studio is not liable for delays or additional charges caused by incorrect customer information.<\/em><\/p>\n<p><em>Arch Studio is not responsible for delays, loss, or damage caused by third-party carriers during shipping.<\/em><\/p>\n<h3>2. Payment<\/h3>\n<p>Accepted payment methods include card (Visa\/Mastercard), bank transfer, PayPal, Swish. All card transactions comply with PCI\u2011DSS; items ship only once payment is confirmed.<\/p>\n<h3>3. Right of Withdrawal (14 days) &amp; Returns<\/h3>\n<ul>\n<li><strong>Withdrawal period:<\/strong> 14 days from the day after receipt.<\/li>\n<li><strong>Condition:<\/strong> Items must be unused with original labels. Excess handling may result in deduction.<\/li>\n<li><strong>Return shipping:<\/strong> Customer covers return shipping; use a trackable service.<\/li>\n<li><strong>Exceptions:<\/strong> Custom-made or personalized goods are non-returnable.<\/li>\n<\/ul>\n<h4>How to Initiate a Return<\/h4>\n<ul>\n<li>Contact us in writing within 14 days: <a href=\"mailto:contact@archstudio.se\">contact@archstudio.se<\/a> (include your order number).<\/li>\n<li>Complete the standard withdrawal form:<br \/>\n\ud83d\udc49 <a href=\"https:\/\/archstudio.se\/wp-content\/uploads\/angerblankett_archstudio.pdf\" target=\"_blank\" rel=\"noopener\">Withdrawal form (PDF)<\/a><\/li>\n<li>Pack the item securely (preferably in the original packaging).<\/li>\n<li>Attach return label and drop off at any postal office.<\/li>\n<li>Keep tracking ID or receipt until refund completion.<\/li>\n<\/ul>\n<h3>4. Refunds<\/h3>\n<table>\n<thead>\n<tr>\n<th>Method<\/th>\n<th>Processing Time<\/th>\n<th>Refund Issued To<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Card<\/td>\n<td>\u224814 days (up to 30 in exceptional cases)<\/td>\n<td>Original card<\/td>\n<\/tr>\n<tr>\n<td>Bank Transfer<\/td>\n<td>\u224814 days (up to 30 in exceptional cases)<\/td>\n<td>Original account<\/td>\n<\/tr>\n<tr>\n<td>PayPal<\/td>\n<td>\u224814 days (up to 30 in exceptional cases)<\/td>\n<td>Original PayPal account<\/td>\n<\/tr>\n<tr>\n<td>Swish<\/td>\n<td>\u224814 days (up to 30 in exceptional cases)<\/td>\n<td>Original Swish number<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Refunds are issued after return approval. Original standard delivery cost is refunded under EU rules.<\/p>\n<h3>5. Shipping Outside the EU<\/h3>\n<p>For international orders outside the EU, shipping costs and delivery times vary depending on destination. Estimated delivery is usually between 7\u201321 business days.<\/p>\n<p>Import duties, taxes, and additional local charges may apply and are the responsibility of the recipient. These are not included in the listed prices.<\/p>\n<p>Tracking is provided whenever available. Delivery time may be affected by customs processing and local carriers.<\/p>\n<p><em>The right of withdrawal and consumer guarantees may differ depending on your local legislation and may not be guaranteed under EU laws.<\/em><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-xs&#8221;]<div class=\"porto-ultimate-content-box-container \"><style>.porto_ucb_21b6bf01188be9ba0119a2cb5c097588{will-change: box-shadow;box-shadow: none;}.porto_ucb_21b6bf01188be9ba0119a2cb5c097588:hover{box-shadow:none}<\/style><div class=\"porto-ultimate-content-box vc_custom_1753540805989 porto_ucb_21b6bf01188be9ba0119a2cb5c097588\" style=\"min-height:600px;\"><div class=\"porto-ibanner-layer wpb_custom_2c5109c031829f9c54153ed0e6239ff6 banner-pos-93090b8a925e70dce302be9e3848b293\">[vc_custom_heading text=&#8221;Shipping &#038; Delivery&#8221; font_container=&#8221;tag:h3|font_size:34|text_align:left|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1753574310323{padding-left: 10px !important;}&#8221; css_params=&#8221;&#8221;]<style>.banner-pos-93090b8a925e70dce302be9e3848b293 {left: 50%;right: unset;transform: translateX(-50%);top:30%; bottom: unset;}<\/style><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row content_placement=&#8221;top&#8221;][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_hidden-xl vc_hidden-lg vc_hidden-md vc_hidden-sm&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221;][vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;]<\/p>\n<div class=\"shipping-delivery\">\n<h3>Shipping &amp; Delivery (EU Orders)<\/h3>\n<h3>1. Delivery within the European Union<\/h3>\n<p>We offer delivery across the EU via reputable carriers (e.g. PostNord, DHL, DPD). Available shipping methods and costs are displayed at checkout before order completion.<\/p>\n<p><strong>Estimated delivery time:<\/strong> 5\u201314 business days, depending on destination.<\/p>\n<p>Traders must deliver goods within 30 days unless otherwise agreed (<a href=\"https:\/\/europa.eu\/youreurope\/citizens\/consumers\/shopping\/shipping-delivery\/index_en.htm\" target=\"_blank\" rel=\"noopener\">europa.eu<\/a>).<\/p>\n<p><strong>Shipping cost:<\/strong> Typically ranges from \u20ac25 to \u20ac100 depending on destination, size, and weight. The exact amount will be shown at checkout before payment.<\/p>\n<p>Tracking is provided, and shipment details are emailed once the package is dispatched.<\/p>\n<p><em>Customers are responsible for providing accurate address and contact details. Arch Studio is not liable for delays or additional charges caused by incorrect customer information.<\/em><\/p>\n<p><em>Arch Studio is not responsible for delays, loss, or damage caused by third-party carriers during shipping.<\/em><\/p>\n<h3>2. Payment<\/h3>\n<p>Accepted payment methods include card (Visa\/Mastercard), bank transfer, PayPal, Swish. All card transactions comply with PCI\u2011DSS; items ship only once payment is confirmed.<\/p>\n<h3>3. Right of Withdrawal (14 days) &amp; Returns<\/h3>\n<ul>\n<li><strong>Withdrawal period:<\/strong> 14 days from the day after receipt.<\/li>\n<li><strong>Condition:<\/strong> Items must be unused with original labels. Excess handling may result in deduction.<\/li>\n<li><strong>Return shipping:<\/strong> Customer covers return shipping; use a trackable service.<\/li>\n<li><strong>Exceptions:<\/strong> Custom-made or personalized goods are non-returnable.<\/li>\n<\/ul>\n<h4>How to Initiate a Return<\/h4>\n<ul>\n<li>Contact us in writing within 14 days: <a href=\"mailto:contact@archstudio.se\">contact@archstudio.se<\/a> (include your order number).<\/li>\n<li>Complete the standard withdrawal form:<br \/>\n\ud83d\udc49 <a href=\"https:\/\/archstudio.se\/wp-content\/uploads\/angerblankett_archstudio.pdf\" target=\"_blank\" rel=\"noopener\">Withdrawal form (PDF)<\/a><\/li>\n<li>Pack the item securely (preferably in the original packaging).<\/li>\n<li>Attach return label and drop off at any postal office.<\/li>\n<li>Keep tracking ID or receipt until refund completion.<\/li>\n<\/ul>\n<h3>4. Refunds<\/h3>\n<table>\n<thead>\n<tr>\n<th>Method<\/th>\n<th>Processing Time<\/th>\n<th>Refund Issued To<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Card<\/td>\n<td>\u224814 days (up to 30 in exceptional cases)<\/td>\n<td>Original card<\/td>\n<\/tr>\n<tr>\n<td>Bank Transfer<\/td>\n<td>\u224814 days (up to 30 in exceptional cases)<\/td>\n<td>Original account<\/td>\n<\/tr>\n<tr>\n<td>PayPal<\/td>\n<td>\u224814 days (up to 30 in exceptional cases)<\/td>\n<td>Original PayPal account<\/td>\n<\/tr>\n<tr>\n<td>Swish<\/td>\n<td>\u224814 days (up to 30 in exceptional cases)<\/td>\n<td>Original Swish number<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Refunds are issued after return approval. Original standard delivery cost is refunded under EU rules.<\/p>\n<h3>5. Shipping Outside the EU<\/h3>\n<p>For international orders outside the EU, shipping costs and delivery times vary depending on destination. Estimated delivery is usually between 7\u201321 business days.<\/p>\n<p>Import duties, taxes, and additional local charges may apply and are the responsibility of the recipient. These are not included in the listed prices.<\/p>\n<p>Tracking is provided whenever available. Delivery time may be affected by customs processing and local carriers.<\/p>\n<p><em>The right of withdrawal and consumer guarantees may differ depending on your local legislation and may not be guaranteed under EU laws.<\/em><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-xl vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221;]<div class=\"porto-ultimate-content-box-container \"><style>.porto_ucb_21b6bf01188be9ba0119a2cb5c097588{will-change: box-shadow;box-shadow: none;}.porto_ucb_21b6bf01188be9ba0119a2cb5c097588:hover{box-shadow:none}<\/style><div class=\"porto-ultimate-content-box vc_custom_1753540805989 porto_ucb_21b6bf01188be9ba0119a2cb5c097588\" style=\"min-height:600px;\"><div class=\"porto-ibanner-layer wpb_custom_2c5109c031829f9c54153ed0e6239ff6 banner-pos-93090b8a925e70dce302be9e3848b293\">[vc_custom_heading text=&#8221;Shipping &#038; Delivery&#8221; font_container=&#8221;tag:h3|font_size:34|text_align:left|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1753574310323{padding-left: 10px !important;}&#8221; css_params=&#8221;&#8221;]<style>.banner-pos-93090b8a925e70dce302be9e3848b293 {left: 50%;right: unset;transform: translateX(-50%);top:30%; bottom: unset;}<\/style><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row content_placement=&#8221;top&#8221; disable_element=&#8221;yes&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221;][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_hidden-xl vc_hidden-lg vc_hidden-md vc_hidden-sm&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221;][vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;]<\/p>\n<div class=\"shipping-delivery\">\n<h3>Shipping &amp; Delivery<\/h3>\n<h3>1. Delivery within Sweden<\/h3>\n<p>We offer delivery within Sweden via PostNord.<\/p>\n<table>\n<thead>\n<tr>\n<th>Shipping Method<\/th>\n<th>Estimated Delivery Time<\/th>\n<th>Tracking<\/th>\n<th>Price<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Standard shipping \u2013 PostNord Pickup Point<\/td>\n<td>2\u20135 business days<\/td>\n<td>Yes<\/td>\n<td>119 SEK<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>All shipments are traceable. An order confirmation is sent immediately after purchase. Tracking links are emailed once the package has been shipped. Deliveries occur Monday to Friday (excluding public holidays).<\/p>\n<p>Delivery times may vary due to shipping company workload, weather conditions, or other external circumstances.<\/p>\n<p>\ud83d\udce6 Unclaimed packages will be charged a 400 SEK fee (handling + return shipping). This is not considered a withdrawal from the purchase.<\/p>\n<p><em>Customers are responsible for providing accurate address and contact information. Arch Studio is not liable for delays or additional costs caused by incorrect customer details.<\/em><\/p>\n<p><em>Arch Studio is not responsible for any delays, damages, or losses caused by PostNord or other third-party providers during shipping.<\/em><\/p>\n<h3>2. Payment<\/h3>\n<p>You can pay online using a card (Visa\/Mastercard), direct bank payment, PayPal, or Swish. Card transactions are processed through a PCI-DSS-certified payment gateway. Items are shipped only after payment has been successfully completed.<\/p>\n<h3>3. Right of Withdrawal (14 days) &amp; Returns<\/h3>\n<ul>\n<li><strong>Withdrawal period:<\/strong> 14 days from the day after receiving your product.<\/li>\n<li><strong>Condition:<\/strong> Items must be unused with all original labels. Handling beyond normal inspection may lead to a deduction from your refund.<\/li>\n<li><strong>Return shipping:<\/strong> Customers pay for return shipping. We recommend using a trackable shipping method.<\/li>\n<li><strong>Exceptions:<\/strong> Custom-made or personalized products cannot be returned.<\/li>\n<\/ul>\n<h4>How to return<\/h4>\n<ul>\n<li>Notify us in writing within 14 days: <a href=\"mailto:support@archstudio.se\">support@archstudio.se<\/a> (include your order number).<\/li>\n<li>Fill out the standard withdrawal form or provide equivalent information.<br \/>\n\ud83d\udc49 <a href=\"https:\/\/archstudio.se\/wp-content\/uploads\/angerblankett_archstudio.pdf\" target=\"_blank\" rel=\"noopener\">Withdrawal form (PDF)<\/a><\/li>\n<li>Place the product and filled-out return note in durable, sealed packaging (preferably original).<\/li>\n<li>Attach the return label and drop off at any postal service location.<\/li>\n<li>Keep the shipping receipt\/tracking ID until your refund is complete.<\/li>\n<\/ul>\n<h3>4. Refunds<\/h3>\n<table>\n<thead>\n<tr>\n<th>Payment Method<\/th>\n<th>Refund Processing Time<\/th>\n<th>Refund Issued To<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Card<\/td>\n<td>normally within 14 days (up to 30 days in exceptional cases)<\/td>\n<td>Original card<\/td>\n<\/tr>\n<tr>\n<td>Direct bank payment<\/td>\n<td>normally within 14 days (up to 30 days in exceptional cases)<\/td>\n<td>Original bank account<\/td>\n<\/tr>\n<tr>\n<td>PayPal<\/td>\n<td>normally within 14 days (up to 30 days in exceptional cases)<\/td>\n<td>Original PayPal account<\/td>\n<\/tr>\n<tr>\n<td>Swish<\/td>\n<td>normally within 14 days (up to 30 days in exceptional cases)<\/td>\n<td>Original Swish number<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Refunds are issued after returns have been received and approved. According to EU distance selling regulations, original shipping (lowest-cost alternative) is refunded.<\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-xl vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221;]<div class=\"porto-ultimate-content-box-container \"><style>.porto_ucb_21b6bf01188be9ba0119a2cb5c097588{will-change: box-shadow;box-shadow: none;}.porto_ucb_21b6bf01188be9ba0119a2cb5c097588:hover{box-shadow:none}<\/style><div class=\"porto-ultimate-content-box vc_custom_1753540805989 porto_ucb_21b6bf01188be9ba0119a2cb5c097588\" style=\"min-height:600px;\"><div class=\"porto-ibanner-layer wpb_custom_2c5109c031829f9c54153ed0e6239ff6 banner-pos-93090b8a925e70dce302be9e3848b293\">[vc_custom_heading text=&#8221;Shipping &#038; Delivery&#8221; font_container=&#8221;tag:h3|font_size:34|text_align:left|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1753574310323{padding-left: 10px !important;}&#8221; css_params=&#8221;&#8221;]<style>.banner-pos-93090b8a925e70dce302be9e3848b293 {left: 50%;right: unset;transform: translateX(-50%);top:30%; bottom: unset;}<\/style><\/div><\/div><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row content_placement=&#8221;top&#8221;][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_hidden-xs&#8221;][vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;] Shipping &amp; Delivery (EU Orders) 1. Delivery within the European Union We offer delivery across the EU via reputable carriers (e.g. PostNord, DHL, DPD). Available shipping methods and costs are displayed at checkout before order completion. Estimated delivery time: 5\u201314 business days, depending on destination. Traders must deliver goods [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-7799","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/archstudio.se\/en\/wp-json\/wp\/v2\/pages\/7799","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/archstudio.se\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/archstudio.se\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/archstudio.se\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/archstudio.se\/en\/wp-json\/wp\/v2\/comments?post=7799"}],"version-history":[{"count":0,"href":"https:\/\/archstudio.se\/en\/wp-json\/wp\/v2\/pages\/7799\/revisions"}],"wp:attachment":[{"href":"https:\/\/archstudio.se\/en\/wp-json\/wp\/v2\/media?parent=7799"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}